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Perguntas frequentes
- 01You send me your requests, priorities, and routine, and I organize, execute, and monitor everything according to your needs, keeping you clearly and efficiently informed.
- 02From customer service, scheduling and email management, to financial tasks such as cash flow control, bank reconciliation, and comprehensive administrative support.
- 03Yes. I serve Brazilian entrepreneurs who work in the United States and other countries, offering administrative and financial support directly from Brazil.
- 04Communication can be done via WhatsApp, email, or quick meetings — according to your preference and routine.
- 05I work with CRM systems such as HubSpot and Notion, email platforms, Excel/Google Sheets spreadsheets, and various financial systems, according to the client's needs.
- 06I organize cash flow, accounts payable/receivable, bank reconciliation, reports and accounting documents — ensuring clarity and complete control of finances.
- 07You can choose from pre-made packages or request a customized package according to your needs.
- 08Yes. All data is treated with absolute confidentiality, ethics, and professional responsibility.
- 09It depends on the contracted format, but I usually send monthly reports or according to your preference.
- 10Yes. I can assist your clients and leads via WhatsApp or email with complete professionalism, following your language and guidelines.
- 11Payment is made monthly via bank slip, bank transfer, or PayPal (for international clients).
- 12Usually within 24 to 48 hours, after we've aligned your initial needs.
- 13My expertise lies in financial management, bilingual customer service, and support for entrepreneurs abroad, in addition to personalized service and a focus on results.
- 14The schedule is tailored to your needs, but typically falls within business hours, with flexibility for urgent situations.
- 15Yes, when previously agreed upon — such as organizing a personal schedule, travel, appointments, or specific needs.
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